Salesforce
Training

Be in demand with training from
veteran Salesforce experts

BOOK A DISCOVERY SESSION

Get the Right Knowledge and Skills

Salesforce is the leading CRM platform in business today. Knowing how to administer and manage the platform can make you an invaluable resource to any organization. Whether you are a current Salesforce user or new to the platform, Brightmark’s focused one-week training program can give you the skills to be a successful Salesforce Admin for your company.

Elevate Your Career
With Salesforce
Training

Thousands of companies use Salesforce as their CRM system. It’s a platform for handling everything from sales and marketing to customer service and more. As a result, expertise in Salesforce Administration is a highly in-demand skill set.

With Brightmark’s expertly designed Salesforce
Administrator training, you will learn:

THE ROLE AND MINDSET OF A SALESFORCE ADMIN

  • Considerations for Salesforce Admins beyond the configuration of Salesforce
  • Best Practices in optimizing and implementing
  • Salesforce for your organization

ORG SETUP AND SECURITY

  • Initial setup and setting considerations of a Salesforce org
  • Salesforce Sharing & Security Model

SALES CLOUD AND SERVICE CLOUD

  • Lead to Opportunity process
  • Case Management & Support Features

WORKFLOW & AUTOMATION

  • Review of the various automation options available and best practices for selecting the correct approach

DATA MODELS AND MANAGEMENT

  • Relational data models and considerations in data model design
  • Proper data management techniques and tools

ANALYTICS AND REPORTING

  • Building the right data models to feed your reports
  • Building reports and dashboards tools

REAL-WORLD EXAMPLES AND TRAINING

  • Hands-on exercises for every module
  • Proper data management techniques and tools
  • Discussions and activities to apply learnings in “real-life” scenarios
  • Tips & tricks to prepare for the Salesforce Administrator certification

Who can take
this course?

Brightmark’s Salesforce Administrator Training is open to everyone interested in advancing their Salesforce capabilities and career potential. No prerequisites are required.

Why attend Brightmark’s
Salesforce Training?

At Brightmark, we don’t just teach Salesforce – we live Salesforce. In this course, you learn directly from solution architects and consultants with years of Salesforce implementation experience. Each one of your instructors is a Salesforce consulting veteran who knows how companies can really use Salesforce on a daily basis.

Brightmark’s training focuses on helping you gain the most in-demand Admin and Implementation skills in a five-day course. You learn the tools and mindset to become a great Salesforce Admin, empowering you to add value to your company and your career.

Register Today

Get dates and more information on upcoming Salesforce Admin
training programs and start advancing your career. Contact us today
at 647.243.2123 or info@brightmark.ca.

What Clients
Say About
Brightmark

  • At Horizons ETFs we consider our work with Brightmark a true partnership. With their expertise we have been able to leverage our Salesforce client management system to its fullest potential.

    Horizons ETFs

    Tammy Cash,
    Executive Vice-President, Head of Marketing

  • The Brightmark team understands our business, our clients and our challenges, which allows them to implement quickly and cost-effectively. Brightmark’s deep bench of Salesforce experts working with us has been key to our continuous improvement.

    NEI Investments

    Steve Wylie
    Director, Digital Sales and Enablement

Let’s have a
conversation
about your needs

Our experience includes customizing, implementing and supporting the following Salesforce products:

  1. Review your business goals: where you want to go.
  2. Review your business needs: current systems, processes and status.
  3. Outline potential solutions, including recommended products and license mix.
  4. Outline your Salesforce options, including cost and speed of deployment.
  5. Provide your customized business proposal, including goals, problems, and solutions, approaches to be taken, and deliverables.